- What to expect from AIOps in 2021 July 30, 2021AIOps refers to the integration of artificial intelligence (AI) in IT management. It’s a growing practice with large enterprises that’s set to increase by 50% in 2021, according to Forrester VP and principal analyst Mike Gualtieri. The global market for AIOps is set to grow to $1.1 billion by 2024, according to research foundation Omdia. […]
Technology to enable your business
Having one eye on best business practices and the other on technology improvements it is easy to see how the power of a technology enabled business can help empower the whole business. Design, implementation and management of the correct technology will help businesses to focus and improve on their core abilities, while the non-core activities become easier to manage and more cost effective.
The small and medium business arena is where it is possible for a small team to be the leaders in their market. With the focus of value in today's knowledge based economies being on adding value to the customer, small and medium businesses with their naturally close proximity to their customer base are the obvious vehicles to deliver this value.
You may find that your business is lacking in technology resources to manage your day to day operations or ongoing competitiveness. What do you do? Can you deliver a business case to justify the recruiting of a full-time IT professional? Your answer may be “not at this stage of the business plan!” Justifying a part-time resource 1 hour, 1 day or 1 week a month to advise and fix issues / problems as they manifest themselves may well be more favourable to the business bottom line. Your access to technology expertise could thus be via a NTS business technology consultant. This person will meet with you to evaluate your business and its technology shortcomings. The consultant will then prepare a report for you outlining the suggested actions. Importantly, the consultant can draw upon a broad range of IT specialists.
Your single point of contact for this is your own NTS representative who is charged with understanding your business' needs and is dedicated to making sure you leverage the best return from your resources.
In the background, your NTS representative is working hard to build relationships with product and service providers ensuring that they create the best mix of providers to advance your business needs efficiently and cost effectively.